Terms of Service

Terms of Service

Welcome to Mustoria! By placing an order or using our website, you agree to the following terms. Please read them carefully.

Orders & Payment

All orders are processed online through our website. Payment is required at the time of purchase. Prices are listed in U.S. dollars and include applicable taxes where required.

Shipping & Delivery

We ship orders according to the timelines listed on our FAQ page and Refunds & Returns page. Shipping times may vary depending on product complexity or location.

Refunds & Exchanges

Due to the handmade nature of our products, we do not accept returns or exchanges for minor variations in color, shape, or texture. Please see our Refunds & Returns page for full details on damaged items or exceptions.

Custom Orders

Custom or personalized items are made to order. Once confirmed, custom orders cannot be cancelled or returned for minor variations.

Intellectual Property

All content on this website, including images, text, designs, and logos, is owned by Mustoria and may not be copied, reproduced, or used without permission.

Liability

While we take great care in creating and shipping our items, Mustoria is not responsible for damages caused during shipping beyond what is outlined in our Refunds & Returns page.

Contact

If you have questions about these terms, your order, or our policies, please contact us via our Contact page.